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| KITCHEN | WHEN |
The Dessert Deli KitchenUnit 16, Battersea Business Centre, 109 Lavender Hill, Clapham Junction SW11 5QL |
Monday - Friday pre-arranged time only |
| MARKET STALLS | WHEN |
Northcote Roadopposite Printax Stationers No 50 Northcote Road SW11 1PA |
Saturdays 10am-4pm |
Covent Garden Real Food MarketCovent Garden, East Piazza WC2E 8RF |
Thursdays 11am-6pm |
Delivery
We ask that you place your orders by:
| 5pm Tuesday for delivery Friday |
| 5pm Friday for delivery Tuesday |
Delivery Time
Your order will be delivered on your specified day any time between 9am-5pm.
If however you need a specific time, this is available at an extra cost (please phone the kitchen BEFORE placing your order to be advised of the charges.
Delivery Charges
| SW11 Local deliveries | £3.50 |
| SW12, SW18, SW4 deliveries | £4.95 |
| London deliveries | £9.95 |
| UK deliveries | £12.50 |
We regret that we cannot send goods beyond the UK.
Delivery Address & Contact Number
You can arrange delivery to your workplace or to a neighbour if it’s more convenient. Please note it is not possible to give multiple alternatives for the delivery address. A telephone number must be provided for the delivery address.
We cannot accept responsibility for addresses provided incorrectly.
Leaving Safe
It is your duty to ensure that your requested delivery date is suitable for either yourself or your gift recipient to accept an order. Ideally, the recipient should be in to receive delivery.
If you are out, at his discretion and if deemed safe to do so the courier will leave your goods with a neighbour or in a safe place and put a card through your door telling you where it is. If you have specific instructions for leaving safe, please indicate this in the ‘Aditional Delivery Information’ box at the checkout. Please note it may not always be safe to leave goods and you are strongly advised to ensure someone is in on your agreed delivery day.
Delivery In Hard-To-Find Areas
If you live in a rural area, or somewhere that is hard to find, please specify directions in the ‘Aditional Delivery Information’ box at the checkout
Packaging
Extensive tests have been carried out to ensure that your goods stay well within refrigerated temperatures during transit. We ensure that each individual item that you order is carefully packed into your parcel, using bubble wrap to wrap items for extra protection where necessary. Your goods are packed with bubble pack to keep them secure, and ice packs, to keep them cool. The corrugated box is double walled to keep all the goods well insulated and within fridge temperatures to ensure they reach you in perfect condition.
The Dessert Deli believes in recycling and where possible will reuse the boxes used to transport your goods if returned from previous customers. If however you object to receiving a recycled box please indicate this in the ’Additional Delivery Information’ box at the checkout.
